Grow a community

Getting Started with a Cloud Community

Create a trusted space where members can be their authentic selves.

No matter your audience size, whether you are a business, club or organization, building customer relationships is crucial to growth.

The best way to achieve this is to provide excellent engagement, sales and customer service experiences.

With great digital experiences, you provide a positive first impression of your business. People who value customer service are more likely to buy again, pay more for your product or service, and will trust the brand in the long run.

Community, as a digital experience, makes it easier to amplify and extend that trust to a safe space for people to be their authentic selves. 

This safe space is filled with like-minded people that you can market, sell and engage with in multiple ways.


How can a Cloud Community help me?

A Cloud Community is Community as a digital experience.

It has web and mobile tools for: (a) engaging with contacts and leads, (b) selling and servicing customers, and (c) developing new revenue opportunities with business partners that have access to this space.

Unlike a social network, this is a secure space where you own the user insights and the digital experiences. 

Members have access to tools to spark connections and conversations, allowing them to build relationships with one another, not just with you.

How do I get started with a Cloud Community?

What’s the best way for me to get started? 

Here are the 3 ways:

  1. Book a demo with a member of our sales team.
  2. Join the Community Center. This is a resource for community leaders.  It contains how-to articles to maximize your Cloud Community experience.
  3. Join a Webinar.  Register and join our monthly webinar where one of our community experts can share the latest enhancements and helpful tips to grow your online community.